Privacy Policy

Introduction

Welcome to VeloPilot.

VeloPilot (“VeloPilot,” “we,” “our,” or “us”) is a cycling coaching platform that helps athletes train smarter through personalized training plans, workout recommendations, performance analysis, and AI-powered coaching insights.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using VeloPilot, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that allows us to provide personalized coaching and improve your experience.

Account Information

When you create an account, we may collect:

• Name
• Email address
• Password (if using email authentication)
• Google account information (if signing in with Google)

Athlete Profile

To personalize your training, we may collect information such as:

• Age
• Height
• Weight
• FTP or other fitness metrics
• Cycling discipline
• Experience level
• Training availability
• Race goals
• Preferred training days
• Training history provided during onboarding

Training Data

As you use VeloPilot, we may collect information including:

• Planned workouts
• Completed workouts
• Ride duration
• Distance
• Elevation gain
• Power data
• Heart rate
• Cadence
• Speed
• Workout completion status
• Notes or feedback you provide

Connected Services

If you choose to connect third-party services such as Garmin Connect or Strava, we may receive information that you authorize those services to share.

This may include:

• Activities
• Workouts
• Ride metrics
• Performance data
• Device information related to workouts

We only access information that you explicitly authorize through the connection process.

You may disconnect connected services at any time through your account settings or through the third-party service itself.

Technical Information

We automatically collect limited technical information including:

• Browser type
• Device type
• IP address
• Operating system
• App usage information
• Log data
• Error reports

This information helps us improve the reliability and security of VeloPilot.

How We Use Your Information

We use your information to:

• Create personalized training plans
• Recommend daily workouts
• Analyze your training progress
• Generate AI coaching insights
• Adapt future training based on your performance
• Display your training calendar
• Track progress toward your goals
• Improve product performance
• Provide customer support
• Maintain account security
• Comply with legal obligations

We do not sell your personal information.

AI-Powered Coaching

VeloPilot uses artificial intelligence to generate coaching insights, answer training questions, and personalize recommendations.

Your training information may be securely processed by trusted AI providers in order to provide these features.

We do not use your personal training data to train public AI models.

Sharing Information

We only share information when necessary to operate VeloPilot.

This may include trusted service providers such as:

• Supabase (authentication and database services)
• OpenAI (AI services)
• Anthropic (AI services)
• Resend (transactional emails)
• Garmin Connect (if you choose to connect your account)
• Strava (if you choose to connect your account)

These providers may only process your information to perform services on our behalf.

We do not sell your personal information to advertisers or data brokers.

Data Retention

We retain your information while your account remains active.

If you delete your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain records.

Your Choices

You may:

• Update your account information
• Modify your athlete profile
• Disconnect third-party services
• Request a copy of your information
• Delete your account
• Contact us regarding your privacy

Security

We use industry-standard security practices designed to protect your information.

These measures include:

• Encryption of data in transit
• Secure authentication
• Access controls
• Secure cloud infrastructure
• Regular software updates

No method of electronic storage or transmission is completely secure, but we work to protect your information using commercially reasonable safeguards.

Your Training Data

Your training data belongs to you.

VeloPilot exists to help you better understand your performance and prepare for your cycling goals.

We do not sell your workouts, ride history, performance metrics, or other training information.

If you disconnect an external service or delete your account, you remain in control of your information.

Third-Party Services

VeloPilot may link to or integrate with third-party services.

These services operate under their own privacy policies, and we encourage you to review them before connecting your accounts.

Children’s Privacy

VeloPilot is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will promptly delete it.

International Users

Your information may be processed and stored in countries where our service providers operate.

By using VeloPilot, you consent to these transfers where permitted by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time.

If significant changes are made, we will update the “Last Updated” date and, where appropriate, notify users through the application or by email.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Kyle Torres
Founder, VeloPilot

Email: kyle@velopilot.ai

Website: https://velopilot.ai